Shipping & Returns
Thank you for shopping at BestHomeIn.com. We aim to provide you with the best crockery items and excellent customer service. Please review our shipping and returns policy below:
- Shipping Policy:
- We offer shipping to All Kerala.
- Shipping rates and delivery times may vary depending on your location and the size of your order. Please refer to the checkout page for shipping options and estimates.
- Orders are typically processed and shipped within 2 – 5 business days. You will receive a tracking number via email once your order has been dispatched.
- We are not responsible for any delays or issues caused by the shipping carrier or customs clearance.
- Returns Policy:
- If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 2 days of receiving your order.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To initiate a return, please contact our customer support team at support@besthomein.com with your order number and reason for return. We will provide you with further instructions and a return shipping label if applicable.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at support@besthomein.com with photos of the damage. We will arrange for a replacement or refund as soon as possible at no extra cost to you.
- Contact Us:
If you have any questions or concerns about our shipping and returns policy, please contact us at hello@besthomein.com.